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    What can happen if your paperwork is not up…

    The law is unbending! Naivety is not an excuse! Over 300 legislations in the last 3 years – do you know them?

    The courts have been filled in recent years with landlords being heavily fined and, in some cases, having to pay back the last 12 months’ worth of rent received.

    None of us would like to find ourselves in this position, but more and more landlords are finding this simply because they haven’t kept up to date with the law.

    A landlord recently failed to evict a tenant through non-payment of rent, due to not having a valid Gas Safety Certificate and Electrical Certificate.

    Another landlord had to pay back 3 times the deposit plus the deposit of £1000.00, totalling £4,000 to the tenant as they had failed to register the deposit. Local councils have the ability to fine landlords up to £30,000 for non-compliant properties including properties in disrepair. Two or more households is a HMO! Three unrelated friends or 2 couples is a HMO! Do you have the correct license?

    Another landlord had not noted the visa on his tenant had expired and they did not have the right to rent in the UK. The landlord narrowly missed going to jail.

    At Move On, we make sure all our landlords can sleep at night, because this is what we do every day. We make sure we are always up to date with latest legislations, and we are often ahead of the deadline.

    If you would like a free rental appraisal and fresh eyes over your paperwork, then please contact me 01202 711169 or email sharon@moveon.biz

    Sharon

    About Move On Rentals

    Compliance

    Compliance

    Letting Agents are required to be a member of a redress scheme. We belong to The Property Ombudsman redress scheme, and you can seek redress by writing to the scheme at:

    Milford House, 43-55 Milford Street, Salisbury, Wiltshire. SP1 2BP

    Telephone no: 01722 333306

    Website:             www.tpos.co.uk/

    Email:                admin@tpos.co.uk

    The Property Ombudsman Logo

    2021 -TPO certificate - Move On Rentals

     

    Before a complaint can be escalated to the redress scheme, clients are initially required to go through our complaints procedure, a copy of which is available upon request.

    The TPO Code of Practice for Letting Agents can also be found here: TPO Code of Practice

     

    Client Money Protection

    From 1 April 2019 letting agents are required to have Client Money Protection. Our provider is ‘Client Money Protect’ and their website is www.clientmoneyprotect.co.uk. A copy of our Client Money Protection Certificate is here:

    Client Money Protect Certificate Move On
    Information For Tenants

    Information for Tenants

    Information for Tenants

    At Move On, we aim to do our best to use our knowledge and experience to make sure everyone involved in the lettings process is always in the loop.

    Being a tenant in today’s world can be a stressful experience, but our hope is that both the tenant’s and landlord’s experiences can be made as simple and stress-free as possible.

    Looking to rent a property through Move On? Here’s how the process goes…

    Applying for a Rental Property

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    Sign Up To Our Mailing List

    Available Properties to Rent
    Scroll to the bottom of this page to find our Sign Up form and input your details to be notified whenever a new property becomes available to view.
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    Book Your Viewing

    Once you’ve seen a property you’re interested in, give us a call to book in your viewing. Alternatively, you can send us a message on Facebook, Instagram, or via email at enquiries@moveon.biz.
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    Information For Booking

    Upon booking, you will be asked the following, so it’s best to have this info to hand: Your contact details Who is moving with you (adults, children & pets) When are you looking to move by? Tenant’s current occupation & salary? Any adverse credit (CCJS, IVAS, etc.)?
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    Register Your Interest

    Viewing Properties to Rent
    If you’re interested in renting the property after your viewing, register your interest by telling us you’d like to apply. You can do this via phone, email, or face-to-face at the end of your viewing!
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    Your Offer’s Agreed!

    Applying for Rental Properties
    Once your offer of interest has been accepted by the landlord, we will send you some documents online via Signable to fill out and confirm the details of the let.
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    I.D Checks and Holding Deposit

    When we’ve received the forms back signed from all tenants, we will ask for proof of photo I.D (this is required for Right to Rent checks) and payment of a holding deposit (1x weeks’ worth of rent)
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    Referencing Checks

    Employer Referencing for Rental Property
    Once we have received payment of the holding deposit and I.D from all tenants, you’ll be submitted for referencing through our partners at Homelet. You will receive an email inviting you to fill out an online referencing form. This will use employer references, credit checks and previous landlord references to make a final decision.
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    Referencing Passed

    Rental Application Passed
    Once references are acceptable and passed for each tenant, we will begin creating the move in documents ready for your move in date. They will be sent via Signable prior to your picking up the keys.
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    Prior to Picking Up Keys

    Before moving in and picking up keys, you will need to verify your I.D in person; pay your first month’s rent and deposit (5 weeks’ rent equiv.) and have signed your move in documents.
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    Welcome to Your New Home!

    Picking Up Keys for Rental Properties
    Information For Landlords

    Information for Landlords

    Information for Landlords

    As a landlord, you need to know that your rental property is being looked after, not just by your tenants, but by your agents as well.

    With over 15 years of experience in letting and managing rental properties, you can be assured Move On bring the expertise and knowledge to ensure not only your property is looked after, but you are too.

    At Move On, we offer three different services for rental properties:

    Fully Managed Service

    Our fully managed service allows you to really put your feet up and let us take the stress of finding tenants and managing your rental property from your shoulders.  This includes collecting your rent, dealing with maintenance issues, making sure your property is compliant with all the latest legislations, and conducting property visits.

    Let Only and Rent Collection Service

    With our Let Only and Rent Collection Service, you still retain control over the maintenance of your property, but you don’t have to worry about collecting and managing rent, property visits, finding new tenants, and making sure you are covered with the latest legislations – you can leave that up to us!

    Let Only Service

    With Let Only, we’ll value and advertise your rental property on our website, social media and popular property portals like Rightmove, and find your next tenant. We’ll take the stress out of the compliance side of finding and referencing new tenants, too.

     

    What's Included?

    Fully Managed Service

    15% + VAT (18% incl VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    Collection of rent

    Arrangement of quotes, repairs, and maintenance

    Regular property checks

    Tenancy renewals

    Management of check outs and end-of-tenancy

    Let & Rent Collection

    11% (inclusive of VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    Collection of rent

    Let Only Service

    £350.00 (inclusive of VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    If you’re thinking of renting out your property, or are looking for a new agent, give us a call on 01202 711169 or email sharon@moveon.biz to have a no-obligation chat and a FREE rental valuation.

     

    Full list of landlord fees:

    1) Introduction Only Service                                 £350.00 (inclusive of VAT) payable for each letting where the tenant is introduced through the Agent.

     

    2) Let Only Service                                                  5% of the annual rent or a minimum £720.00 (inclusive of VAT) payable for each letting where the tenant is introduced through the Agent

     

    3) Letting and Rent Collection Service                11% (inclusive of VAT) of the rent due, deducted by the Agent

    *If the monthly rental is £750.00 you will pay a fee of £82.50 inclusive of VAT

     

    4) Full Management Service                                 15% + VAT (18% inclusive of VAT) of the rent due, deducted by the Agent

    The fees under the above services are payable when any individual or organisation enters into an agreement to rent the Property as a result of our promotion, introduction, or viewing by the Agent.

     

    Additional Charges

    Set Up Fee                                                               £600.00              (inclusive of VAT)

    (This includes advertising of your property, photos, video, to major portals, referencing all tenants and guarantors, producing legal paperwork)

     

    Inventory service                                                     £100 to £360 (no VAT) dependent on number of bedrooms

    Registration of Deposit                                           £36.00                (inclusive of VAT)

    Professional hourly rate                                         £60.00               (inclusive of VAT) Charged by the Agent when required to carry out any additional services

    Check out                                                                  £222.00             (inclusive of VAT)

    Void property inspections                                      £48.00               (inclusive of VAT) (per visit)

    Additional inspections                                            £60.00               (inclusive of VAT) first 2 included in management fee per annum

    Tenancy renewal fee                                              £150.00             (inclusive of VAT)

    Issuing of notices                                                     £72.00               (inclusive of VAT)

    Statutory Periodic Fee                                            £60.00               (inclusive of VAT)

    Rent Warranty and Legal Cover                            £390.00             (inclusive of VAT)

    Deposit Disputes                                                      £144.00             (inclusive of VAT)

     

    Major works fee                                                      12%    (inclusive of VAT)

    (If the works costs £3,000 you will pay a fee of £360.00. inclusive of VAT)

    Blog Articles

    MINIMUM EPC RATING TO CHANGE IN 2025?

    The Government is in current consultation to bring forward the change in EPC ratings from E to min ‘C’ from 2028 to 2025.

    With climate change being a prominent factor in the news at the moment, the government is keen to do their bit.

    From 2025 all new builds will be banned from putting in gas boilers to drive us away from gas as a carbon-based fuel. They are looking to replace these boilers with a heat source air pump.

    The government introduced a ‘Green Homes Grant’ in September 2020, where they would pay two thirds of an invoice and the public paid one third with a cap of £5000. However, this was closed on 31st March 2021 due to various hitches and lack of skilled workforce. There is talk of them looking at another type of grant– let’s hope so!

    Landlords will not be able to issue new tenancies unless their property is rated ‘C’, just like we did with the current system when they banned F and G ratings from the rental sector in April 2018.

    The older the property, the more likely you are to be a D or E. I would highly recommend you looking at your current EPC and seeing if you have a potential rating of ‘C’ and what the recommendations are on how to achieve this.

    If they insist on landlords upgrading properties to the pump system, this could have a negative impact on the rental sector as it just wouldn’t be affordable for many landlords and the return on investment could take several years to recoup! As they say, ‘watch this space’.

     

    Have a good week!

    Sharon Canning

     

    If you would like a friendly, no obligation chat regarding buying, selling, renting or investing in property, then please email sharon@moveon.biz   or telephone 01202 711169.

    Blog Articles

    Possession Notices Back to Pre-COVID Length

    When COVID hit us back in March 2020, none of us had any idea of the impact this would have on our lives and how every sector would be affected – good or bad (there are always winners and losers after all).

    As it became apparent that COVID was going to be around for a while and many people furloughed, the Government deemed it necessary to bring in additional measures to stop any tenants being evicted from their homes, especially as there was nowhere to go: hotels, etc. were all closed.

    The extension of the possession notices from 2 months to 6 months caused huge ramifications to landlords who already had tenants in rent arrears.

    Some landlords have been incredibly generous to their tenants where COVID had an impact, and either came up with a payment plan or, in some cases, gifted a month’s rent.

    There will always be people who like to use the system, thankfully this is not the majority of tenants.

    The government then confirmed that, from the 1st of October, possession notices would revert to as they were in to pre-COVID times, meaning landlords can now give their tenants 2 months’ notice to vacate the property through a Section 21 notice for the time being. Section 8 notices have also reverted to pre-COVID rules.

    If you need help or advice on your tenancy management then please do not hesitate to contact us. We are not just good; we are amazingly good!

     

    Have a good month!

    Sharon Canning

     

    If you would like a friendly, no obligation chat regarding buying, selling, renting or investing in property, then please email sharon@moveon.biz   or telephone 01202 711169.

    Blog Articles

    Rental Market Update: Bournemouth and Poole

    You couldn’t miss headlines throughout 2021 of the increase in sales property prices. However, news on lettings and rental prices has not been as common.

    The last three or four years have seen the rental market pretty static, but this has dramatically changed over the last 12-18 months. Tenants are staying longer in their properties, which in turn means there are less properties coming to market. This has created a shortage and pushed prices up.

    Gardens have been very much sought after and this has seen an uplift of hundreds of pounds in monthly rentals, which is adding thousands to yearly totals for landlords.

    So how does a landlord approach this with their existing tenant, especially if they have been long-term and good tenants? This is where a letting agent should shine and act as negotiator between the two parties. Most tenants expect a yearly increase in their rent, but when a significant increase, this can cause distress to the tenant.

    We have successfully negotiated larger-than-normal rent increases with our tenants, giving our landlords that extra revenue.

    It is important for landlords to keep up repairs and maintenance of their properties as this also has an impact on not just the amount of rent that can be achieved, but also the quality of the tenant.

    Rental properties are a business for landlords and not a charity. You can still be a great landlord and go the extra mile but, at the end of the day, the money left in your hand impacts your living standards. Tenants will always look at the market to see if there are properties better and cheaper for them, this is where we need to make sure it is a win-win for both sides.

    If you would like us to help negotiate a rent increase with your tenants then please phone for an informal chat.

     

    Have a good month!

    Sharon Canning

    For more information or help with your rental property, email sharon@moveon.biz   or telephone 01202 711169 today.

    Blog Articles

    Is Your Property Protected Against Fraud?

    Is Your Property Protected Against Fraud?

    Your property is probably the most valuable asset you own. That’s why it’s important you do whatever you can to protect it from the risk of fraud.

    Property fraud happens in many ways, but typically a fraudster will impersonate a homeowner and forge documents to try to persuade Land Registry to transfer the title into their name. They then either sell the property or use the property to raise a mortgage from a bank – and disappear with the money.

    There is an increased risk of fraud when:

    • Your property’s mortgage has been paid off
    • Your property is empty or you’re letting it
    • An owner is spending time abroad or is absent
    • The owner is infirm or in a nursing or care home
    • A relationship breaks down

    So what can you do about it?

    Land Registry have stopped hundreds of fraudulent applications on properties worth millions of pounds, and have a dedicated fraud team and work closely with the police and other agencies to reduce the risk of property fraud.

    You can sign up to get property alerts if someone applies to change the register of your property, for example if someone tries to use your property for a mortgage. This won’t automatically block any changes to the register but will alert you when something changes so that you can take action. You can get alerts for up to 10 properties – there’s no fee. You can do this by visiting https://propertyalert.landregistry.gov.uk/

    If you’re worried you may be the victim of property fraud, contact Land Registry immediately. You should also get legal advice and contact the police. For more information please go to http://www.landregistry.gov.uk/public/property-fraud.

    Have a good week!

    Sharon

     

    If you would like a friendly, no obligation chat regarding buying, selling, renting or investing in property, then  please email sharon@moveon.biz  or telephone 01202 711169.

    Blog Articles

    Selling Tenanted Properties

    Selling Tenanted Properties

    Why being a specialist in selling tenanted properties is important versus the general high street agent!

    Over the years, we have sold many tenanted properties and we are very successful in doing this. We understand the lettings industry compliance side and because of this we know and understand why it is important to get it right from day one.

    Selling tenanted properties is a win-win for all parties involved. The seller, the buyer and the tenant!

    THE SELLER

    The Seller wants to sell the property with the tenant in situ normally for a couple of reasons. They have long standing tenants and do not want to disrupt their lives or the seller may have a mortgage on the property that would be financially difficult to cover if they were to sell the property empty.

    Solution – selling the property with the tenant in situ will mean receiving rental income up to the day of completion.

    THE BUYER

    Dependent on the experience of the buyer, there can be some anxious moments. Typically, a new landlord will have the following questions:

    1.      Will I really achieve the rental amount being quoted by the agent?

    2.      How long will it take until a tenant can move in, how long will my void period be?

    3.      What kind of tenant will the property attract?

    Solution – buy a property with a tenant in situ and receive rent from day one. You will meet the tenant, you will know exactly how much rent you will achieve and you should receive a rental statement showing them paying their rent on time each month.

    THE TENANT

    The tenant will automatically be worried as soon as the property is advertised. They will worry they will have to leave their home, they will worry about being made homeless. The lack of security may persuade them to move out as soon as they find somewhere, leaving the seller with no rental income.

    Solution – Liaise with the tenant, work with the tenant, be transparent and let them know an investor is being sought.

    When all sides work together, the outcome is a win for sellers, a win for buyers and a win for the tenants.

    COMPLIANCE

    Because we have sold so many, we also know that it is absolutely vital to make sure all paperwork is in order at the beginning and our expertise can help ensure the smooth process of a completion, with hopefully no nasty surprises down the road. We will look at the tenancy paperwork and the compliance certificates along with proof certain paperwork were issued to the tenant at the correct times including the prescribed information and Deposit certificates. If the paperwork is not in order, this can cause fines later down the road or unable to gain possession of your property if the need arose (for example the tenant not paying their rent).

     

    ABOUT US

    Move On Sales and Lettings area multi-award winning agency and have been established for 15 years under the ownership of Sharon Canning. Sharon became a landlord at the age of 19 and has worked in the real estate industry for 36 years and personally owns a portfolio of properties that also include HMO’s and Service Accommodation/Holiday lets. Selling or buying to live in or rent out is Move On’s speciality.

    Blog Articles

    Thinking of Changing Estate Agents? Our Smooth-Move Guide

    Thinking of Changing Estate Agents? Our Smooth-Move Guide

     

    A great agent will be focused on selling your home at the best price, in a timeframe that suits you. If everything goes well, they’ll p

    ut the right value on it, market it effectively, then negotiate and progress your sale so you can move on to your new home as planned – and they’ll make the whole process as pain-free as possible. That’s what we strive to achieve for every one of our clients, and it’s what every seller hopes their experience will be. Read more “Thinking of Changing Estate Agents? Our Smooth-Move Guide”