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  • Compliance

    Compliance

    Letting Agents are required to be a member of a redress scheme. We belong to The Property Ombudsman redress scheme, and you can seek redress by writing to the scheme at:

    Milford House, 43-55 Milford Street, Salisbury, Wiltshire. SP1 2BP

    Telephone no: 01722 333306

    Website:             www.tpos.co.uk/

    Email:                admin@tpos.co.uk

    The Property Ombudsman Logo

    2021 -TPO certificate - Move On Rentals

     

    Before a complaint can be escalated to the redress scheme, clients are initially required to go through our complaints procedure, a copy of which is available upon request.

    The TPO Code of Practice for Letting Agents can also be found here: TPO Code of Practice

     

    Client Money Protection

    From 1 April 2019 letting agents are required to have Client Money Protection. Our provider is ‘Client Money Protect’ and their website is www.clientmoneyprotect.co.uk. A copy of our Client Money Protection Certificate is here:

    Client Money Protect Certificate Move On

    Home Page

    Welcome to Move On

    Move On Sales and Lettings has always specialised exclusively in quality local sales and lettings across the Poole and Bournemouth property markets, so when you move on you can be sure you are dealing with dedicated professionals.

    Sales

    Sales

    Here at Move On, we fully appreciate that your time is valuable

    Sales Properties

    Rentals Lettings

    Lettings

    At Move On we pride ourselves in filling your property quickly

    Lettings Properties

    About Move On

    Renting Properties Since 2006

    Where Experience, Knowledge & Expertise really makes a difference…

    Move On Sales & Lettings was founded in 2006 by Sharon Canning: a local expert in all things property letting and sales, with a wealth of experience in the industry. Sharon has over 30 years of experience in lettings, as well as being a private landlord for 38 years. She spent three years travelling the UK training letting agents, as well as completing a four-year accountancy course before starting Move On in 2006.

    Sharon has become a leading expert in the property industry and likes to share her knowledge as the Q&A expert for House magazine, as well as having had her own weekly slot on our local HOPE FM radio dedicated to the industry.

    Landlord To Landlord Sales is Sharon’s innovative idea of matching landlords across the country. It is an online estate agency for landlords and landlords only – but with a twist. Outgoing landlords receive rent up until the day of completion, and new landlords receive rent from day one. For more information on Landlord 2 Landlord Sales, click here.

    Accolades and Awards:

    • Winner for Marketing and Media of the Year – Venus Awards 2015
    • Semi-finalist Businesswoman of the Year - Dorset Chamber of Commerce 2013"
    • Finalist for Lifetime Achievement Award – Venus Awards 2012
    • Semi-finalist for Entrepreneur of the year Award - 2012
    • Semi-finalist for Small Business Award - 2012

    We ensure that our staff members are regularly trained and kept up-to-date on any changes to Government legislation regarding sales and lettings. Regular contact and strong customer service are what we strive for; keeping lines of communication open between landlords, agents, and tenants at all times.

    MOVE ON aims to secure the best quality tenants for their clients and endeavours to ensure that the property is looked after, and the rent paid on time for the duration of the tenancy. We are also quick to efficiently deal with any maintenance problems.

    MOVE ON believes a stress-free tenancy can be obtained by listening, communicating, and caring.

    Sharon Canning Content

    Sharon Canning, Director and Founder

    Sharon Canning is the owner of Move On Sales and Lettings. Sharon's experience spans nearly four decades, starting with purchasing her first property at the age of 19 and becoming a landlord, to working in the property industry for 30 years and owning Move On for 15 years. Sharon has been winner or finalist for numerous awards, including being a National Award winner in July 2016. The awards have been for Employer, Small Business, Entrepreneur, Lifetime Achievement, DOT COM and PR. Sharon puts her success down to having an amazing team who follow her ethos in giving outstanding service to all their clients.

    Christine Brewer

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    Christine Brewer

    Accounts Manager

    Christine joined Move On in 2009 with over 13 years of experience as a landlord. Known amongst the staff as "mum" or “the Oracle”, she uses her skills to support members of the team, tenants and landlords alike. Her fantastic eye for detail combined with a superb track record in finance, ensures that the arrears are kept to a minimum (less than 1.75%!)

    Lakeisha Hinds

    Lakeisha Hinds

    Senior Property Consultant

    Lakeisha’s extensive experience in lettings makes her wise beyond her years, with over 8 years in the industry under her belt. She is the face of Move On out and around town when meeting with landlords and carrying out viewings and is always seen with a smile on her face! Lakeisha loves matching up good quality tenants for our landlords as well as helping tenants find their ideal home.

    Carol Gatrill

    Carol Gatrill

    Property Administrator

    Carol deals with everything regarding end-of-tenancies and renewals but is also our ‘HMO Queen’! She manages all of our HMO properties and is great at creating lasting relationships with both landlords and tenants. As our dedicated HMO Queen, our landlords love having their own personal account manager.

    Monika Johnson

    Monika

    Monika Johnson

    Property Coordinator

    As our Property Coordinator, Monika helps to manage our properties through carrying out property checks. She makes sure that our tenants are happy and that landlords are informed about the condition of their properties continuously.

    Adam Sanders

    Adam Sanders

    Sales Director

    Adam loves all things sales and has been working in the industry for over nearly 10 years. He is known by all as our “cheeky chappie” and loves to make people laugh. He has a unique way with clients, both vendors and buyers. Our clients just love working with him and he really does get results!

    Duncan Clarke

     

    Duncan Clarke

    Property Manager

    Duncan joined the team in 2021, taking over maintenance and management of all of our managed lettings properties. Duncan has extensive experience within the building industry making him an ideal Property Manager to sort out those maintenance issues as well as helping some of our landlords keep on top of renovation works.

    Chemene Sutton

    Chemene Sutton

    Sales & Lettings Coordinator

    Having worked in estate agency for over 16 years, Chemene has a great all-round knowledge of both sales and lettings, from audio typing details to property management and sales chasing. Chemene helps keep everyone in the office organised and loves to entertain us with videos of her beloved French Bulldog, Hugo.

    Jess Allen

    Jess Allen

    Administrator & Marketing Coordinator

    Jess’ background is in marketing and content creation for a variety of different industries (including cat cafes, renewable energy and two-way radio manufacturers) but has joined the Move On team eager to learn about all things lettings. She is responsible for tenant applications and referencing, as well as marketing our properties and ourselves.