• Header Images

    Random image
  • Blog Articles

    Rents Have Risen!

     

    The past 18-24 months have seen a massive increase in rental prices throughout the Poole and Bournemouth area.

    We are valuing rental stock, new and existing, with huge increases and properties are being successfully let at the new prices.

    Prior to the last couple of years, rents had remained static, but when Covid came and we saw an increase of out-of-towners looking for properties with gardens, this caused a huge demand and saw the rental prices going up.

    We are also seeing a lack of stock coming to the market, which again is increasing the rental prices.

    As a tenant, this is not good news, as we now have an increase in energy prices, fuel prices and cost of living being added on.

    Contrary to popular belief, many landlords are not making vast amounts of money on their rental properties and expect their investment to help them in their retirement years. Those landlords who are already retired, will also be impacted on the cost of living going up.

    It is always a hard decision for landlords to increase rentals when they have had long-standing tenants, this is where Move On can help, by being the negotiator between all parties, in an amicable way.

    At Move On, we make sure all our landlords can sleep at night, because this is what we do every day. We make sure we are always up to date with latest legislations, and we are often ahead of the deadline.

    If you would like a free up to date rental appraisal or fresh eyes over your paperwork to ensure you are compliant, then please contact me 01202 711169 or email sharon@moveon.biz

     

    Sharon

    Tenant FAQs

    Frequently Asked Questions for Tenants

    Frequently Asked Questions for Tenants

    Renting a property as a tenant, whether for the first time or not, can be confusing. The laws and legislations for tenants, landlords and agents are constantly changing, so it’s important to know your rights and responsibilities with each tenancy. In this section of frequently asked questions for tenants we hope to answer some of the most common questions we receive from applicants and tenants.

    Got a question we didn’t cover? Let us know via email.

    Applying for a Property

    • Income confirmed at 2.5x yearly rental amount (for example, if the asking rent on a property was £750PCM, tenants would have to confirm yearly income of £22,500 per annum (750.00 x 12 x 2.5) (OR can provide a homeowner guarantor with income 3x yearly rental amount)
    • No adverse credit (CCJs, IVAs, etc. (OR if minor adverse credit, can provide a homeowner guarantor with income 3x yearly rental amount)
    • Right to rent in the UK (find the UK Gov Right to Rent Guide here for more information)
    If you’re self-employed, our referencing company will be looking at your last year’s tax return information to prove your income, and this will need to be 2.5x the yearly rent as stated above. If you’ve been self-employed for less than a year, or fail to provide this information, you will most likely be asked to provide a homeowner guarantor for your application to be able to pass
    No matter what your credit situation, it’s vital that you disclose any adverse credit BEFORE you apply for a rental property. You will usually be asked to disclose this when booking your viewing. Your credit profile WILL be checked when going through referencing. If you are untruthful and are found to have adverse credit that you did not disclose, this is usually an automatic 'Unacceptable' referencing result. Depending on the severity of your adverse credit (e.g. if you have an IVA or if you have satisfied any CCJS), you may be able to pass through referencing with or without a guarantor However, again it is vital you disclose this to us before continuing with an application so we can find the best option for you.
    Paying rent upfront for the duration of a tenancy is certainly an option if there is another reason why you are not able to pay monthly This would have to be agreed between yourself, us as the agent, and the landlord before it is accepted For example, if your monthly rent was £750PCM and you wanted to pay upfront for a tenancy of 12 months, this would be a total of £9000 upfront. This does NOT include your deposit. Despite paying upfront, you will still be asked to go through a referencing process, which will include previous landlord references, income references and a credit/background check.
    Our referencing process is nothing to be worried about! It's used to ensure that applicants are able to afford the rent on a property and that they are a suitable tenant. Our referencing checks include use of banking data (which you can opt in or out of), credit and background checks, previous landlord references and income checks (employment status & salary).
    A guarantor is someone who agrees to be named on a tenancy agreement and is liable for the rent should a tenant be unable to pay.
    A guarantor would need to go through much of the same process as a tenant when going through an application. Guarantors would need to provide up-to-date photo I.D and proof of Right to Rent in the UK They would also need to complete a referencing process, proving their credit history, background check, previous landlord reference and employment/income. Guarantors need to prove their identity by bringing the original copy of their photo I.D into the office before keys can be handed over to a tenant Guarantors also need to read and sign the tenancy agreement before keys can be handed over
    Each property that we rent, and each landlord, is different. This means that whether or not pets may be accepted is dependent on many things. It can depend on the lease the landlord has on the property, the size of the property, the type and breed of the pets in question, etc. When you find a property you're interested in, feel free to ask on your enquiry whether pets may be accepted. Some landlords may agree to have pets in the property but for a slightly higher rental amount, so it is always worth an ask!
    For all our rental properties, the deposit is calculated as 5 x the weekly rental amount. For example, if the rental amount was £750PCM, this would be calculated as 750.00 x 12 (yearly rent) divided by 52 (weekly rent) x 5 = deposit of £865.00
    When you rent a property, your landlord and agent puts trust in you to keep the property in a good condition. A deposit is held to ensure that any damages (over and above fair wear and tear) can be corrected at the end of the tenancy.
    At Move On, we can offer a Nil Deposit Scheme that allows tenants to pay a lower 'check-in fee' rather than a full deposit to lower the costs of moving. For more information on this, please get in touch.
    As a general rule, we like to allow at least two weeks between the signing of holding deposit documents (the first stage of an application) and a move in if a property is ready at that stage. This allows us and you plenty of time to complete the application and get everything ready. HOWEVER, this is dependent on the property itself and when it has been advertised as 'Available From' It may be the case that the property is not available until a specific future date, but your move in date will be agreed between yourself and our negotiators on your application.

    Living in the Property

    Unless stated in the advert or at the initial stages of an application, bills are not included in the rental of a property However, usually bills are included in HMO rooms! The arrangement and payment of bills such as council tax, water, electric, gas and broadband are your responsibility as a tenant (unless otherwise stated in your rental agreement). You will be responsible for ensuring your bills are paid fully and on time. At Move On, we partner with a company called Just Move In. Just Move In provide free services for tenants and movers in that they will alert utilities providers (such as the council, etc.) that a new occupier has moved into the property, so you won't need to worry about this. Just Move In also offer a complimentary Home Setup Service which includes a setup call with yourself and they will assist you (for free!) to help set up your tariffs and bills. For more information on Just Move In and how it works, click here or email us on enquiries@moveon.biz with your questions.
    This depends on the type of repair. If damage was made by yourself, you will most likely be responsible for fixing the issue (but make sure you tell your letting agent and/or landlord if anything happens in the first instance before trying to repair anything yourself!) In general, the landlord is responsible for maintaining the property in a good state of repair. They will either take care of this directly, or do so via an agent like Move On. When you sign your tenancy agreement, make sure you know who to go to when there’s an issue throughout your tenancy.
    Please do not make any decorative or other changes to a property you are renting without express written permission from the landlord. You are welcome to ask this question of your landlord at any time, either to them directly, or through the managing agent such as Move On. If you do receive permission to make changes to a property, we recommend keeping a dated record of this (i.e. an email) in case there is a dispute at the end of the tenancy regarding the change made.
    If you are in a fixed term tenancy, you are liable for the rent on the property until the fixed term is over. If you are on a periodic (rolling) contract, your tenancy agreement will detail the steps you need to take and notice you need to give if you'd like to vacate the property.
    Blog Articles

    What can happen if your paperwork is not up…

     

    The law is unbending! Naivety is not an excuse! Over 300 legislations in the last 3 years – do you know them?

    The courts have been filled in recent years with landlords being heavily fined and, in some cases, having to pay back the last 12 months’ worth of rent received.

    None of us would like to find ourselves in this position, but more and more landlords are finding this simply because they haven’t kept up to date with the law.

    A landlord recently failed to evict a tenant through non-payment of rent, due to not having a valid Gas Safety Certificate and Electrical Certificate.

    Another landlord had to pay back 3 times the deposit plus the deposit of £1000.00, totalling £4,000 to the tenant as they had failed to register the deposit. Local councils have the ability to fine landlords up to £30,000 for non-compliant properties including properties in disrepair. Two or more households is a HMO! Three unrelated friends or 2 couples is a HMO! Do you have the correct license?

    Another landlord had not noted the visa on his tenant had expired and they did not have the right to rent in the UK. The landlord narrowly missed going to jail.

    At Move On, we make sure all our landlords can sleep at night, because this is what we do every day. We make sure we are always up to date with latest legislations, and we are often ahead of the deadline.

    If you would like a free rental appraisal and fresh eyes over your paperwork, then please contact me 01202 711169 or email sharon@moveon.biz

    Sharon

    About Move On Rentals

    Compliance

    Compliance

    Letting Agents are required to be a member of a redress scheme. We belong to The Property Ombudsman redress scheme, and you can seek redress by writing to the scheme at:

    Milford House, 43-55 Milford Street, Salisbury, Wiltshire. SP1 2BP

    Telephone no: 01722 333306

    Website:             www.tpos.co.uk/

    Email:                admin@tpos.co.uk

    The Property Ombudsman Logo

    2021 -TPO certificate - Move On Rentals

     

    Before a complaint can be escalated to the redress scheme, clients are initially required to go through our complaints procedure, a copy of which is available upon request.

    The TPO Code of Practice for Letting Agents can also be found here: TPO Code of Practice

     

    Client Money Protection

    From 1 April 2019 letting agents are required to have Client Money Protection. Our provider is ‘Client Money Protect’ and their website is www.clientmoneyprotect.co.uk. A copy of our Client Money Protection Certificate is here:

    Information For Tenants

    Information for Tenants

    Information for Tenants

    At Move On, we aim to do our best to use our knowledge and experience to make sure everyone involved in the lettings process is always in the loop, and this includes our tenants. It’s important that every tenant knows what is going on with the property they are renting or applying for, and that they have all the right information from the get-go.

    Being a tenant in today’s world can be a stressful experience, but our hope is that both the tenant’s and landlord’s experiences can be made as simple and stress-free as possible.

    Looking to rent a property through Move On? Here’s how the process goes…

    Applying for a Rental Property

    2022

    Sign Up To Our Mailing List

    Available Properties to Rent
    Scroll to the bottom of this page to find our Sign Up form and input your details to be notified whenever a new property becomes available to view.
    2022

    Book Your Viewing

    Once you’ve seen a property you’re interested in, give us a call to book in your viewing. Alternatively, you can send us a message on Facebook, Instagram, or via email at enquiries@moveon.biz.
    2022

    Information For Booking

    Upon booking, you will be asked the following, so it’s best to have this info to hand: Your contact details Who is moving with you (adults, children & pets) When are you looking to move by? Tenant’s current occupation & salary? Any adverse credit (CCJS, IVAS, etc.)?
    2022

    Register Your Interest

    Viewing Properties to Rent
    If you’re interested in renting the property after your viewing, register your interest by telling us you’d like to apply. You can do this via phone, email, or face-to-face at the end of your viewing!
    2022

    Your Offer’s Agreed!

    Applying for Rental Properties
    Once your offer of interest has been accepted by the landlord, we will send you some documents online via Signable to fill out and confirm the details of the let.
    2022

    I.D Checks and Holding Deposit

    When we’ve received the forms back signed from all tenants, we will ask for proof of photo I.D (this is required for Right to Rent checks) and payment of a holding deposit (1x weeks’ worth of rent)
    2022

    Referencing Checks

    Employer Referencing for Rental Property
    Once we have received payment of the holding deposit and I.D from all tenants, you’ll be submitted for referencing through our partners at Homelet. You will receive an email inviting you to fill out an online referencing form. This will use employer references, credit checks and previous landlord references to make a final decision.
    2022

    Referencing Passed

    Rental Application Passed
    Once references are acceptable and passed for each tenant, we will begin creating the move in documents ready for your move in date. They will be sent via Signable prior to your picking up the keys.
    2022

    Prior to Picking Up Keys

    Before moving in and picking up keys, you will need to verify your I.D in person; pay your first month’s rent and deposit (5 weeks’ rent equiv.) and have signed your move in documents.
    2022

    Welcome to Your New Home!

    Picking Up Keys for Rental Properties

    Still not sure about whether you might be the right fit for one of our properties, or not sure whether you should apply? Read our FAQs for Tenants.

    If you’ve still got questions about the process or your application, please give us a call on 01202 711169.

    Information For Landlords

    Information for Landlords

    Information for Landlords

    As a landlord, you need to know that your rental property is being looked after, not just by your tenants, but by your agents as well.

    With over 15 years of experience in letting and managing rental properties across Poole, Bournemouth and beyond, you can be assured Move On bring the expertise and knowledge to ensure not only your property is looked after, but you are too.

    At Move On, we offer a range of different services for rental properties depending on your needs:

    Portfolio Management

    Have all your investments in one place and in good hands by leaving management of your properties to us. You'll be assigned a designated portfolio manager from our team and full management 24/7. We'll take care of everything from sourcing new tenants to mid-term inspections, compliance management and check outs, so you'll truly be able to relax knowing your portfolio is in good hands.

    Fully Managed Service

    Our fully managed service allows you to really put your feet up and let us take the stress of finding tenants and managing your rental property from your shoulders.  This includes collecting your rent, dealing with maintenance issues, making sure your property is compliant with all the latest legislations, and conducting property visits.

    Let Only and Rent Collection Service

    With our Let Only and Rent Collection Service, you still retain control over the maintenance of your property, but you don’t have to worry about collecting and managing rent, property visits, finding new tenants, and making sure you are covered with the latest legislations – you can leave that up to us!

    Let Only Service

    With Let Only, we’ll value and advertise your rental property on our website, social media and popular property portals like Rightmove and find your next tenant. We’ll take the stress out of the compliance side of finding and referencing new tenants too.

     

    What's Included?

    Fully Managed Service

    15% + VAT (18% incl VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    Collection of rent

    Arrangement of quotes, repairs, and maintenance

    Regular property checks

    Tenancy renewals

    Management of check outs and end-of-tenancy

    Let & Rent Collection

    11% (inclusive of VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    Collection of rent

    Let Only Service

    £350.00 (inclusive of VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    HMO Management

    15% + VAT (18% including VAT)

    With our dedicated HMO manager and an established portfolio of more than 15 HMOs in Poole and Bournemouth, we're the best choice for taking over your HMO.

    What's included:

    • Dedicated HMO manager
    • Find and manage professional tenants for each room quickly and easily
    • Monthly inspections and reports
    • Compliance management
    • The chance to put your feet up, knowing your property is in good hands!

    If you’re thinking of renting out your Poole or Bournemouth rental property, or are looking for a new agent, give us a call on 01202 711169 or email sharon@moveon.biz to have a no-obligation chat and a FREE rental valuation.

    1) Introduction Only Service - £350.00 (inclusive of VAT) payable for each letting where the tenant is introduced through the Agent. 2) Let Only Service - 5% of the annual rent or a minimum £720.00 (inclusive of VAT) payable for each letting where the tenant is introduced through the Agent 3) Letting and Rent Collection Service -11% (inclusive of VAT) of the rent due, deducted by the Agent *If the monthly rental is £750.00 you will pay a fee of £82.50 inclusive of VAT 4) Full Management Service - 15% + VAT (18% inclusive of VAT) of the rent due, deducted by the Agent The fees under the above services are payable when any individual or organisation enters into an agreement to rent the Property as a result of our promotion, introduction, or viewing by the Agent. Additional Charges: Set Up Fee -  £600.00 (inclusive of VAT) (This includes advertising of your property, photos, video, to major portals, referencing all tenants and guarantors, producing legal paperwork) Inventory service  -  £100 to £360 (no VAT) dependent on number of bedrooms Registration of Deposit -    £36.00 (inclusive of VAT) Professional hourly rate - £60.00 (inclusive of VAT) Charged by the Agent when required to carry out any additional services Check out  -    £222.00  (inclusive of VAT) Void property inspections  -   £48.00 - (inclusive of VAT) (per visit) Additional inspections  - £60.00  (inclusive of VAT) first 2 included in management fee per annum Tenancy renewal fee - £150.00  (inclusive of VAT) Issuing of notices - £72.00  (inclusive of VAT) Statutory Periodic Fee - £60.00  (inclusive of VAT) Rent Warranty and Legal Cover -  £390.00 (inclusive of VAT) Deposit Disputes-  £144.00 (inclusive of VAT) Major works fee - 12% (inclusive of VAT) (If the works costs £3,000 you will pay a fee of £360.00. inclusive of VAT) Tenant Fees: Early release fee (subject to property and conditions) Company Let Referencing and Renewal Fees (subject to property)

    Blog Articles

    MINIMUM EPC RATING TO CHANGE IN 2025?

    The Government is in current consultation to bring forward the change in EPC ratings from E to min ‘C’ from 2028 to 2025.

    With climate change being a prominent factor in the news at the moment, the government is keen to do their bit.

    From 2025 all new builds will be banned from putting in gas boilers to drive us away from gas as a carbon-based fuel. They are looking to replace these boilers with a heat source air pump.

    The government introduced a ‘Green Homes Grant’ in September 2020, where they would pay two thirds of an invoice and the public paid one third with a cap of £5000. However, this was closed on 31st March 2021 due to various hitches and lack of skilled workforce. There is talk of them looking at another type of grant– let’s hope so!

    Landlords will not be able to issue new tenancies unless their property is rated ‘C’, just like we did with the current system when they banned F and G ratings from the rental sector in April 2018.

    The older the property, the more likely you are to be a D or E. I would highly recommend you looking at your current EPC and seeing if you have a potential rating of ‘C’ and what the recommendations are on how to achieve this.

    If they insist on landlords upgrading properties to the pump system, this could have a negative impact on the rental sector as it just wouldn’t be affordable for many landlords and the return on investment could take several years to recoup! As they say, ‘watch this space’.

     

    Have a good week!

    Sharon Canning

     

    If you would like a friendly, no obligation chat regarding buying, selling, renting or investing in property, then please email sharon@moveon.biz   or telephone 01202 711169.

    Blog Articles

    Possession Notices Back to Pre-COVID Length

    When COVID hit us back in March 2020, none of us had any idea of the impact this would have on our lives and how every sector would be affected – good or bad (there are always winners and losers after all).

    As it became apparent that COVID was going to be around for a while and many people furloughed, the Government deemed it necessary to bring in additional measures to stop any tenants being evicted from their homes, especially as there was nowhere to go: hotels, etc. were all closed.

    The extension of the possession notices from 2 months to 6 months caused huge ramifications to landlords who already had tenants in rent arrears.

    Some landlords have been incredibly generous to their tenants where COVID had an impact, and either came up with a payment plan or, in some cases, gifted a month’s rent.

    There will always be people who like to use the system, thankfully this is not the majority of tenants.

    The government then confirmed that, from the 1st of October, possession notices would revert to as they were in to pre-COVID times, meaning landlords can now give their tenants 2 months’ notice to vacate the property through a Section 21 notice for the time being. Section 8 notices have also reverted to pre-COVID rules.

    If you need help or advice on your tenancy management then please do not hesitate to contact us. We are not just good; we are amazingly good!

     

    Have a good month!

    Sharon Canning

     

    If you would like a friendly, no obligation chat regarding buying, selling, renting or investing in property, then please email sharon@moveon.biz   or telephone 01202 711169.

    Blog Articles

    Rental Market Update: Bournemouth and Poole

    You couldn’t miss headlines throughout 2021 of the increase in sales property prices. However, news on lettings and rental prices has not been as common.

    The last three or four years have seen the rental market pretty static, but this has dramatically changed over the last 12-18 months. Tenants are staying longer in their properties, which in turn means there are less properties coming to market. This has created a shortage and pushed prices up.

    Gardens have been very much sought after and this has seen an uplift of hundreds of pounds in monthly rentals, which is adding thousands to yearly totals for landlords.

    So how does a landlord approach this with their existing tenant, especially if they have been long-term and good tenants? This is where a letting agent should shine and act as negotiator between the two parties. Most tenants expect a yearly increase in their rent, but when a significant increase, this can cause distress to the tenant.

    We have successfully negotiated larger-than-normal rent increases with our tenants, giving our landlords that extra revenue.

    It is important for landlords to keep up repairs and maintenance of their properties as this also has an impact on not just the amount of rent that can be achieved, but also the quality of the tenant.

    Rental properties are a business for landlords and not a charity. You can still be a great landlord and go the extra mile but, at the end of the day, the money left in your hand impacts your living standards. Tenants will always look at the market to see if there are properties better and cheaper for them, this is where we need to make sure it is a win-win for both sides.

    If you would like us to help negotiate a rent increase with your tenants then please phone for an informal chat.

     

    Have a good month!

    Sharon Canning

    For more information or help with your rental property, email sharon@moveon.biz   or telephone 01202 711169 today.

    Blog Articles

    Is Your Property Protected Against Fraud?

    Is Your Property Protected Against Fraud?

    Your property is probably the most valuable asset you own. That’s why it’s important you do whatever you can to protect it from the risk of fraud.

    Property fraud happens in many ways, but typically a fraudster will impersonate a homeowner and forge documents to try to persuade Land Registry to transfer the title into their name. They then either sell the property or use the property to raise a mortgage from a bank – and disappear with the money.

    There is an increased risk of fraud when:

    • Your property’s mortgage has been paid off
    • Your property is empty or you’re letting it
    • An owner is spending time abroad or is absent
    • The owner is infirm or in a nursing or care home
    • A relationship breaks down

    So what can you do about it?

    Land Registry have stopped hundreds of fraudulent applications on properties worth millions of pounds, and have a dedicated fraud team and work closely with the police and other agencies to reduce the risk of property fraud.

    You can sign up to get property alerts if someone applies to change the register of your property, for example if someone tries to use your property for a mortgage. This won’t automatically block any changes to the register but will alert you when something changes so that you can take action. You can get alerts for up to 10 properties – there’s no fee. You can do this by visiting https://propertyalert.landregistry.gov.uk/

    If you’re worried you may be the victim of property fraud, contact Land Registry immediately. You should also get legal advice and contact the police. For more information please go to http://www.landregistry.gov.uk/public/property-fraud.

    Have a good week!

    Sharon

     

    If you would like a friendly, no obligation chat regarding buying, selling, renting or investing in property, then  please email sharon@moveon.biz  or telephone 01202 711169.