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  • Information For Landlords

    Information for Landlords

    Information for Landlords

    As a landlord, you need to know that your rental property is being looked after, not just by your tenants, but by your agents as well.

    With over 15 years of experience in letting and managing rental properties, you can be assured Move On bring the expertise and knowledge to ensure not only your property is looked after, but you are too.

    At Move On, we offer three different services for rental properties:

    Fully Managed Service

    Our fully managed service allows you to really put your feet up and let us take the stress of finding tenants and managing your rental property from your shoulders.  This includes collecting your rent, dealing with maintenance issues, making sure your property is compliant with all the latest legislations, and conducting property visits.

    Let Only and Rent Collection Service

    With our Let Only and Rent Collection Service, you still retain control over the maintenance of your property, but you don’t have to worry about collecting and managing rent, property visits, finding new tenants, and making sure you are covered with the latest legislations – you can leave that up to us!

    Let Only Service

    With Let Only, we’ll value and advertise your rental property on our website, social media and popular property portals like Rightmove, and find your next tenant. We’ll take the stress out of the compliance side of finding and referencing new tenants, too.


    What's Included?

    Fully Managed Service

    15% + VAT (18% incl VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    Collection of rent

    Arrangement of quotes, repairs, and maintenance

    Regular property checks

    Tenancy renewals

    Management of check outs and end-of-tenancy

    Let & Rent Collection

    11% (inclusive of VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    Collection of rent

    Let Only Service

    £350.00 (inclusive of VAT)

    Full rental valuation

    Advertising of property

    Tenant identity verification and Right to Rent Checks

    Full tenant referencing

    Preparation and distribution of tenancy documents

    Arrangement of compliance checks (Gas Safety, Electrical Certificates, etc.) (charges apply)

    Compliance advice

    Protection of deposit

    If you’re thinking of renting out your property, or are looking for a new agent, give us a call on 01202 711169 or email sharon@moveon.biz to have a no-obligation chat and a FREE rental valuation.


    Full list of landlord fees:

    1) Introduction Only Service                                 £350.00 (inclusive of VAT) payable for each letting where the tenant is introduced through the Agent.


    2) Let Only Service                                                  5% of the annual rent or a minimum £720.00 (inclusive of VAT) payable for each letting where the tenant is introduced through the Agent


    3) Letting and Rent Collection Service                11% (inclusive of VAT) of the rent due, deducted by the Agent

    *If the monthly rental is £750.00 you will pay a fee of £82.50 inclusive of VAT


    4) Full Management Service                                 15% + VAT (18% inclusive of VAT) of the rent due, deducted by the Agent

    The fees under the above services are payable when any individual or organisation enters into an agreement to rent the Property as a result of our promotion, introduction, or viewing by the Agent.


    Additional Charges

    Set Up Fee                                                               £600.00              (inclusive of VAT)

    (This includes advertising of your property, photos, video, to major portals, referencing all tenants and guarantors, producing legal paperwork)


    Inventory service                                                     £100 to £360 (no VAT) dependent on number of bedrooms

    Registration of Deposit                                           £36.00                (inclusive of VAT)

    Professional hourly rate                                         £60.00               (inclusive of VAT) Charged by the Agent when required to carry out any additional services

    Check out                                                                  £222.00             (inclusive of VAT)

    Void property inspections                                      £48.00               (inclusive of VAT) (per visit)

    Additional inspections                                            £60.00               (inclusive of VAT) first 2 included in management fee per annum

    Tenancy renewal fee                                              £150.00             (inclusive of VAT)

    Issuing of notices                                                     £72.00               (inclusive of VAT)

    Statutory Periodic Fee                                            £60.00               (inclusive of VAT)

    Rent Warranty and Legal Cover                            £390.00             (inclusive of VAT)

    Deposit Disputes                                                      £144.00             (inclusive of VAT)


    Major works fee                                                      12%    (inclusive of VAT)

    (If the works costs £3,000 you will pay a fee of £360.00. inclusive of VAT)

    Blog Articles

    Selling Tenanted Properties

    Selling Tenanted Properties

    Why being a specialist in selling tenanted properties is important versus the general high street agent!

    Over the years, we have sold many tenanted properties and we are very successful in doing this. We understand the lettings industry compliance side and because of this we know and understand why it is important to get it right from day one.

    Selling tenanted properties is a win-win for all parties involved. The seller, the buyer and the tenant!


    The Seller wants to sell the property with the tenant in situ normally for a couple of reasons. They have long standing tenants and do not want to disrupt their lives or the seller may have a mortgage on the property that would be financially difficult to cover if they were to sell the property empty.

    Solution – selling the property with the tenant in situ will mean receiving rental income up to the day of completion.


    Dependent on the experience of the buyer, there can be some anxious moments. Typically, a new landlord will have the following questions:

    1.      Will I really achieve the rental amount being quoted by the agent?

    2.      How long will it take until a tenant can move in, how long will my void period be?

    3.      What kind of tenant will the property attract?

    Solution – buy a property with a tenant in situ and receive rent from day one. You will meet the tenant, you will know exactly how much rent you will achieve and you should receive a rental statement showing them paying their rent on time each month.


    The tenant will automatically be worried as soon as the property is advertised. They will worry they will have to leave their home, they will worry about being made homeless. The lack of security may persuade them to move out as soon as they find somewhere, leaving the seller with no rental income.

    Solution – Liaise with the tenant, work with the tenant, be transparent and let them know an investor is being sought.

    When all sides work together, the outcome is a win for sellers, a win for buyers and a win for the tenants.


    Because we have sold so many, we also know that it is absolutely vital to make sure all paperwork is in order at the beginning and our expertise can help ensure the smooth process of a completion, with hopefully no nasty surprises down the road. We will look at the tenancy paperwork and the compliance certificates along with proof certain paperwork were issued to the tenant at the correct times including the prescribed information and Deposit certificates. If the paperwork is not in order, this can cause fines later down the road or unable to gain possession of your property if the need arose (for example the tenant not paying their rent).



    Move On Sales and Lettings area multi-award winning agency and have been established for 15 years under the ownership of Sharon Canning. Sharon became a landlord at the age of 19 and has worked in the real estate industry for 36 years and personally owns a portfolio of properties that also include HMO’s and Service Accommodation/Holiday lets. Selling or buying to live in or rent out is Move On’s speciality.

    Blog Articles

    Thinking of Changing Estate Agents? Our Smooth-Move Guide

    Thinking of Changing Estate Agents? Our Smooth-Move Guide


    A great agent will be focused on selling your home at the best price, in a timeframe that suits you. If everything goes well, they’ll p

    ut the right value on it, market it effectively, then negotiate and progress your sale so you can move on to your new home as planned – and they’ll make the whole process as pain-free as possible. That’s what we strive to achieve for every one of our clients, and it’s what every seller hopes their experience will be. Read more “Thinking of Changing Estate Agents? Our Smooth-Move Guide”

    Blog Articles

    How to add thousands to your home with our…

    How to add thousands to your home with our pro styling tips

    One way to add value to your home is by renovating it; another is through increasing the amount of accommodation, by either building an extension or converting something like the loft or a garage to create an extra living room or bedroom.

    But if you don’t want to undertake that kind of building work, or you’re not able to because of planning or available space, the good news is, there’s another way you can add value – without calling any contractors! Read more “How to add thousands to your home with our pro styling tips”

    living room with caption '6 simple steps to prepare your home for viewings' Blog Articles

    6 Simple Steps to Prepare Your Home for Viewings

    6 Simple Steps to Prepare Your Home for Viewings

    We know from experience that the better your home looks and feels when potential buyers come to view, the more likely you are to get an asking price offer.

    living room with caption '6 simple steps to prepare your home for viewings'

    For many people, the decision about whether to buy a home is an emotional one, and we’ve found that, more often than not, they make that decision very quickly. By the time buyers see your home in person, they already know the size, layout and location, and the photos have been enticing enough for them to book the viewing. So this step of the buying journey is mainly about them making sure that your home is as good in reality as it looks in the brochure, and that it feels like the right place for them to live.


    Open Front Door


    Speak with your agent about how they can help.

    You may already have your own thoughts about how your home should be presented for viewings, but it’s always worth speaking to your agent to get their input. We’re dealing with buyers and showing homes every day and can often suggest things that might not have occurred to you.

    The best agents will have stylists on their team, who work together with a professional photographer to make sure that your home is shown in the most attractive light. Remember that these marketing photos are one of the key aspects that help to secure viewings, and that specific look is what your buyers will expect to see. So, while your home is listed for sale, the closer you can keep it looking to the images in your brochure, the better.

    Nevertheless, no matter how neat and tidy you are, there are always those last-minute tweaks and little jobs that need doing before a viewing. So here’s our handy checklist of 6 simple steps to ensure your home is perfectly prepared to welcome what could be your dream buyer:


    1. Make buyers feel great about your home before they even step through the front door

    First impressions really do count, so think about how your home looks as buyers approach it. One thing that sellers often forget is to check how the ‘For Sale’ board looks – is it clean and straight? If there’s any damage, let your agent know right away and they can arrange for it to be replaced.

    Try to ensure there’s somewhere for people to park their car, even if it means moving your own fifteen minutes before the viewing. Make sure the path to the front door is clear, the garden looks tidy and you have some welcoming potted plants at the entrance. Don’t forget the door itself – give it a wipe down, clean the handle and letterbox – and check that any outside lights are working properly.


    Breakfast at Table


    2. Make the space shine

    It’s really helpful if you can try to have the mindset that once your home is on the market, it’s no longer primarily ‘your’ home. You might have been used to leaving projects laid out across surfaces, having children’s toys and play equipment to hand and not worrying about keeping absolutely everything stored in its proper place. But buyers can often ask to view homes at quite short notice, so the cleaner and tidier you can keep each room, the less you’ll have to do at the last minute to get it ready for viewings.

    If you can get used to living in a clutter-free way and manage to stay on top of the housework, then all you should need to do before potential buyers arrive is perhaps run the vacuum around and pop your teacup in the dishwasher!


    3. Carry out a ‘fresh check’ on bathrooms

    When it comes to bathrooms and toilets, your two watchwords are: ‘clean’ and ‘fresh’. As with the rest of your home, if you can make sure they sparkle on a daily basis, then you should only have three little things to do before a viewing:

    1. Drop some scented disinfectant in the toilet or spray a gentle air freshener
    2. Make sure the toilet lid is closed
    3. Put out fresh towels.

    Tip: Keep a clean set of towels just for viewings, so that you can make a quick switch and then swap them back out once the viewing is over!

    Property Living Room


    4. A little bit of styling can make all the difference

    When you’re selling a home, you’re selling a lifestyle, so think about what little touches will help people feel good about the space and make them want to spend time there. Candles, flowers, high-end magazines and pretty soft furnishings work well in reception rooms and bedrooms, while a fruit bowl and some fresh herbs will add life to the kitchen.

    Use your marketing photos as a reference, and try to keep all these styling accessories in your home so that they just need a quick ‘condition check’ before viewings.


    5. Fresh baking really does work!

    It may sound like a cliché, but the smell of home baking really does appeal to buyers. Our sense of smell has a strong association with memory and can be highly emotive, so some freshly baked bread or cake in the kitchen might evoke memories of a happy childhood, while a coconut scent in a reception room, bathroom or bedroom might remind people of being on holiday.

    If you can fill your home with aromas that remind people of happy times in their lives, it will help them feel good about it – and they’ll be more likely to remember it in greater detail after they’ve left. Just remember that less is more, and if you’re going for a fragrance, make it subtle.


    Golden labrador sitting in front of a fireplace

    6. Pet patrol…

    Your beloved pet might be regarded as a member of the family, but not everyone is going to be a fan and some people may be allergic. The ideal solution is to take your pet out of your home while the viewing is taking place, but if that’s not possible, try to keep it contained in one room, along with beds, litter trays, etc.

    If relocating your pet is proving tricky, you could ask your agent to tell prospective buyers about it, then let you know if they have any concerns and you can discuss the best solution.


    At Move On, our team is always here to help, so if you have any questions about viewings or would like some more advice on creating the best possible first impression on buyers, just call on 01202 711169 or email us on sharon@moveon.biz. We look forward to hearing from you!


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